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<div class="bvseo-question-answer" data-questionid="6302216">
<h2 class="bvseo-question">
With so many sets available for purchase, what size pack would I get one of every color that you make?
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<div class="bvseo-author">Asked by: Linda</div>
<div class="bvseo-answer" data-answerid="6970264">
The 36 pen set was the best deal with 30 unique colors, Paper Mate InkJoy Gel Pen - 0.7 mm - 36 Pen Set has these colors: Black, Blue (Aquamarine), Brown (Cocoa), Burgundy (Garnet, Red Velvet), Dark Blue (Blue Mist, Jade, Pure Blue, Slate Blue), Dark Green (Evergreen, Olive), Gray (Pewter), Green, Light Blue (Bright Blue, Periwinkle), Light Green (Lime, Seafoam), Orange (Marigold, Orange), Pink (Pink, Pink Topaz), Purple (Amethyst, Berry, Plum, Purple), Red (Red, Strawberry), Turquoise (Teal), Yellow (Gold Mine, Yellow).
<div class="bvseo-author">Answered by: Jess</div>
<div class="bvseo-pubdate">Date published: 2023-10-06</div>
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<div class="bvseo-question-answer" data-questionid="6361231">
<h2 class="bvseo-question">
My pens stopped writing, even though there is ink still in the cartridge. How do I make my pens work again?
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<div class="bvseo-author">Asked by: kaitlyn27</div>
<div class="bvseo-answer" data-answerid="6970149">
This has happened to me with MANY of the pens in my set of over 30 colors. These pens are great but they are picky on how you store and use them. They do not like laying down where the ink can get bubbles over time and carrying them around in your purse or bag can cause issues as well. The best way I've found is to store them upright - a slight angle is best (like in a pen cup), always keep them clicked shut, and if you do get an air bubble you can very lightly make large circles on a scrap piece of paper until the flow begins again (don't push hard). You can also hold it at an angle with the tip down and gently tap repeatedly against your hand like it is a ketchup bottle to move the air bubble out.
<div class="bvseo-author">Answered by: Jess</div>
<div class="bvseo-pubdate">Date published: 2023-10-06</div>
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<div class="bvseo-question-answer" data-questionid="6413385">
<h2 class="bvseo-question">
Your gel pens may dry faster, but do they fade away like our gel pens that should never be used on documents that need to stay around? We have a tool log at work that has blank pages where a gel pen was used. And not an off brand.
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<div class="bvseo-author">Asked by: Ross</div>
<div class="bvseo-answer" data-answerid="6970144">
My InkJoy gel 0.7 pens have not faded noticeably on anything yet but I am just now realizing that they do not have archival ink so I would not personally use them on any documents that you want to save or in books like notes in your bible. In my experience with gel pens of any kind over the years, they usually begin to bleed out to the surrounding paper (after months or years) eventually being difficult to read with color out around the writing. I have over 30 colors of these pens and wish I would have realized they were not archival ink. They are nice to write with though.
<div class="bvseo-author">Answered by: Jess</div>
<div class="bvseo-pubdate">Date published: 2023-10-06</div>
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<div class="bvseo-question-answer" data-questionid="6404348">
<h2 class="bvseo-question">
These are my favorite pens. I&rsquo;ve been searching for refills with no luck. Please consider making refills so less trash is dumped on the earth.
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<div class="bvseo-author">Asked by: threebirds</div>
<div class="bvseo-answer" data-answerid="6875196">
Hi, Threebirds. Thank you for sharing your suggestion in having the PaperMate InkJoy Gel Pen Refills. We&rsquo;re always looking to improve our product offering to meet the needs of our customers, so we will pass this onto the team for consideration. Have a nice day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-10</div>
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<div class="bvseo-question-answer" data-questionid="6325673">
<h2 class="bvseo-question">
Used these pens to make epoxy pens. When putting them back together, some are not clicking. All the expoxy has been removed and still not working.
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<div class="bvseo-author">Asked by: Amanda.m</div>
<div class="bvseo-answer" data-answerid="6804334">
Hello, Amanda. We apologize for any inconvenience if your PaperMate InkJoy Gel Pens are not retracting well. We'll be more than happy to resolve this issue. Please contact us directly by clicking the headset icon on the upper right part of our website and dial the phone number associated in your country. We are looking forward to hear from you!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-12</div>
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<div class="bvseo-question-answer" data-questionid="6271997">
<h2 class="bvseo-question">
Hi, I purchased the set of 14 Inkjoy gel mens and want to get more. Is there a way to buy the additional pens that make up the set of 20 or 36 without purchasing all of them? I checked your website and Amazon. I see single pens that are in the set of 14.
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<div class="bvseo-author">Asked by: Mary</div>
<div class="bvseo-answer" data-answerid="6756347">
Hi, Mary. The colors of the PaperMate InkJoy Gel Pens are not available individually. But you may purchase the other available colors inside our sets. Have a nice day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-05</div>
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<div class="bvseo-question-answer" data-questionid="6242922">
<h2 class="bvseo-question">
I love these pens but cannot find just blue ones anywhere. Please tell me you are still making them and how I can obtain them. I live in Truro, Nova Scotia, Canada. Help, please!!! I really just want the blue ink ones.
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<div class="bvseo-author">Asked by: revbev</div>
<div class="bvseo-answer" data-answerid="6741520">
Hi, Revbev. You may purchase the PaperMate InkJoy Gel Pens (0.7mm), Blue separately in Amazon Canada. Have a great day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-23</div>
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<div class="bvseo-question-answer" data-questionid="6183191">
<h2 class="bvseo-question">
Hi can I have only the light purple ink pens&nbsp;
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<div class="bvseo-author">Asked by: Karen</div>
<div class="bvseo-answer" data-answerid="6734357">
Hi, Karen. The Paper Mate InkJoy Gel Pens, Purple is available separately. You may purchase this product from our partner retail stores. We suggest you to click the Where-To-Buy button so that you will be prompted to online and nearby stores where you can purchase this. Have a great day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-17</div>
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