Paper Mate Inkjoy Gel Bright! Pens, Medium Point (0.7mm)

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="8407988"> <h2 class="bvseo-question"> I got these most colors worked great for a day or two, But soon they all stopped working or very splotchy. I usually love Papermate but these pens are horrible who can I help them work again? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: ch4ni</div> <div class="bvseo-answer" data-answerid="8815112"> Hello. Thank you for sharing your experience with the Paper Mate InkJoy Gel Bright! Pens.&#10;&#10;We&amp;rsquo;re sorry to hear that the pens became inconsistent so quickly. We understand how frustrating that can be, especially when you&amp;rsquo;ve had positive experiences with Paper Mate products before.&#10;&#10;To help improve performance, please make sure the tip seal is fully removed and warm up each pen on scratch paper to help restore ink flow. If the pens become splotchy or stop writing, gently scribbling for a few moments or lightly tapping the tip on paper may help bring the ink forward again. Storing the pens horizontally and ensuring caps are securely closed when not in use can also help maintain more consistent performance. Avoid writing on overly smooth or coated surfaces, as this may affect ink flow.&#10;&#10;We appreciate your feedback and hope these steps help improve your experience. Your comments will also be shared with our team as we continue reviewing product quality and reliability.&#10; &#10;If the issue persists, please reach out to us via our Contact Us form on our website. We&amp;rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time.&#10; &#10;Thank you!&#10;PaperMate&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Papermate&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2026-05-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="8372518"> <h2 class="bvseo-question"> These pens were good the first time I used them, but even when storing them upright, they still lose their ink when I try to write with them. On top of that, I also had the ball point pop out of one because it was so dry and did not work, now it leaks. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Rach</div> <div class="bvseo-answer" data-answerid="8788239"> Hello. Thank you for sharing your experience with the Paper Mate InkJoy Gel Bright! Pens.&#10;&#10;We&amp;rsquo;re sorry to hear that you&amp;rsquo;ve experienced inconsistent ink flow and that one of the pens developed a more serious issue with the tip and leaking. We understand how frustrating and inconvenient that must be, especially when the pens initially performed well.&#10;&#10;To help improve performance, we recommend storing the pens horizontally when possible, ensuring the tip seal is fully removed, and gently scribbling on scratch paper before writing to help re-establish ink flow. If a pen appears dry or inconsistent, lightly tapping the tip on paper can sometimes help draw ink forward.&#10;&#10;If the leaking issue continues, we recommend discontinuing use of that pen and reaching out to us directly with your purchase details so we can assist you further.&#10; &#10;Reach out to us via our Contact Us form on our website. We&amp;rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time.&#10; &#10;Thank you!&#10;PaperMate&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Papermate&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2026-04-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="8292890"> <h2 class="bvseo-question"> I dont know how to write a review but these are the worst pens I have ever written with! They are awful! I need to love them because I need to be able to write on my ultrasound images in my notes but they are awful. Worked for a week/ 1 set of notes. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kc11</div> <div class="bvseo-answer" data-answerid="8699008"> Hello. Thank you for sharing your experience with the Paper Mate InkJoy Gel Bright! Pens. &#10;&#10;We&amp;rsquo;re sorry to hear how quickly they stopped performing for you, especially since you rely on them for writing on your ultrasound images and notes. They should absolutely last longer than a week, and the issues you described are not the performance we expect from this product.&#10; &#10;To initiate a Product Guarantee Claim, please follow this link: https://help.papermate.com/s/guarantee. Please note that you must make your request within 45 days of the date of purchase.&#10; &#10;Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to the original, end-user purchaser in the United States.Newell Brands reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where Newell Brands concludes that the purchaser has abused the Satisfaction Guarantee. We may amend or terminate the Satisfaction Guarantee at any time without notice. &#10; &#10;If you have any more feedback, please reach out to us via our Contact Us form on our website. We&amp;rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time.&#10; &#10;Thank you!&#10;PaperMate&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Papermate&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2026-02-18</div> </div> </div> <div class="bvseo-question-answer" data-questionid="7921202"> <h2 class="bvseo-question"> How to correct blotchy writing, ink seems dry? I have tried scribbling to &amp;quot;warm&amp;quot; the pens up and used an alcohol pad to loosen the ink up. Nothing seems to correct the issue. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: amanda44</div> <div class="bvseo-answer" data-answerid="8271633"> Hello Amanda,&#10;Thank you for reaching out about your Paper Mate InkJoy Gel Bright! Pens. If the ink appears dry or blotchy, try gently shaking the pen with the cap on to help redistribute the ink, and make sure it has been stored horizontally rather than tip-up, as this can affect flow. Sometimes, running the tip over a clean sheet of paper in quick circular motions can also help restart the ink.&#10;&#10;If the issue continues, our Consumer Care team will be happy to assist with a replacement or further troubleshooting. Please reach out to us via https://www.papermate.com/support/contact-us or call us at 1-800-346-3278 or through LiveChat. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#10;Have a nice day!&#10;&amp;mdash;Paper Mate Consumer Care <div class="bvseo-author">Answered by: Papermate&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-10-21</div> </div> </div> <div class="bvseo-question-answer" data-questionid="7914451"> <h2 class="bvseo-question"> My pens were working great the first few weeks, but have recently stopped showing up brightly on paper. The yellow pen in particular has completely faded away and seems to have no pigment at all. How can I fix this without buying new ones? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: pens4life</div> <div class="bvseo-answer" data-answerid="8270329"> Hello, and thank you for sharing your experience with Paper Mate InkJoy Gel Bright! Pens. &#10;&#10;We&amp;rsquo;re glad to hear they worked well initially, but we&amp;rsquo;re sorry to hear that some colors, especially yellow, have faded or stopped showing up. We understand how frustrating this can be, especially when you&amp;rsquo;d like to continue using your pens.&#10;&#10;Gel ink can sometimes dry out if the pen hasn&amp;rsquo;t been used for a while. Here are a few tips to try before replacing them:&#10; &#10;- Gently tap the tip on a piece of scrap paper to help restart ink flow.&#10;- Try warming up the pen on scratch paper &#10;- Shake the pen gently to redistribute the ink.&#10;&#10;If the steps above do not help, please reach out to us via our Contact Us form on our website. We&amp;rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time.&#10; &#10;Thank you!&#10;PaperMate&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Papermate&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-10-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="7803867"> <h2 class="bvseo-question"> Why is the ink dried up? I&amp;rsquo;ve had this set for three weeks and three of them are dry. I was really enjoying them. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Brightpens</div> <div class="bvseo-answer" data-answerid="8180269"> Hello,&#10;&#10;Thank you for your inquiry about our Inkjoy Gel Bright! Pens. We&amp;rsquo;re sorry to hear about the dried-out pens, especially after you were enjoying the set. That&amp;rsquo;s certainly not the experience we aim to deliver. Your feedback is important, and we recommend reaching out to us. &#10;&#10;You can reach out to us via the &amp;quot;Contact Us&amp;quot; form on our official website. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#10;&#10;Thank you!&#10;Paper Mate Consumer Care. <div class="bvseo-author">Answered by: Papermate&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-09-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="7607697"> <h2 class="bvseo-question"> I usually love ink joy pens but I got the bright multicolor pack and none of them write smooth at all. Every single one of them have issues with this ink coming out. Any ideas on getting them to work???? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Chellbryan81</div> <div class="bvseo-answer" data-answerid="7973585"> Hello,&#13;&#10;We are sorry to hear that your Inkjoy Gel Bright! Pens are not writing as well as expected. This is not the experience we would like you to have with our products. You may fill out the product guarantee form on our website &amp;gt; Support &amp;gt; Product guarantee.&#13;&#10;&#13;&#10;If you require further assistance, please reach out to us via our official &amp;quot;Contact Us&amp;quot; website. We&amp;rsquo;re available Mon.-Fri. 9am -5pm Eastern Time.&#13;&#10;&#13;&#10;Thank you!&#13;&#10;Paper Mate Consumer Care. <div class="bvseo-author">Answered by: Papermate&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-06-09</div> </div> </div> <div class="bvseo-question-answer" data-questionid="7573673"> <h2 class="bvseo-question"> Why don&#39;t these pens work? Brand new out of the package and only 2 out of the 6 work. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: veronica</div> <div class="bvseo-answer" data-answerid="7932884"> Hello. Thank you for reaching out to us.&#13;&#10;&#13;&#10;We sincerely apologize for this inconvenience. We take your feedback seriously and we will make sure it is shared with the appropriate department for further review.&#13;&#10;&#13;&#10;To improve their performance, kindly avoid writing on shiny, smooth, or coated surfaces. Ensure the tip seal is completely removed and warm up the pen on scratch paper before use. If the pen doesn&#39;t start immediately, gently tap it on the paper to bring the ink forward.&#13;&#10;&#13;&#10;If you have any more feedback, please reach out to us via our Contact Us form on our website. We&amp;rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time.&#13;&#10;&#13;&#10;Thank you!&#13;&#10;PaperMate&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Papermate&reg; Consumer Care</div> <div class="bvseo-pubdate">Date published: 2025-05-02</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://www.papermate.com/pens/gel-pens/paper-mate-inkjoy-gel-bright%21-pens-medium-point-0.7mm/SP_3493788.html?bvstate=pg:2/ct:q">Paper Mate Inkjoy Gel Bright! Pens, Medium Point (0.7mm) Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2026, m_6, d_18, h_12CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.46</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_16</li> <li data-bvseo="cf">loc_en_US, sid_SP_3493788, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_papermate</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>