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<div class="bvseo-question-answer" data-questionid="7481970">
<h2 class="bvseo-question">
Are you considering bringing back the original design and quality of this pencil? I have been buying Papermate pencils for decades and will not spend my money on these cheap dupes. Also, 2nd the question regarding reviews being closed. Interesting
</h2>
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<div class="bvseo-author">Asked by: Rysc</div>
<div class="bvseo-answer" data-answerid="7917069">
Hello. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused and we will make sure your request is forwarded to the appropriate department. If you have any more feedback, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-04-17</div>
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<div class="bvseo-question-answer" data-questionid="7481972">
<h2 class="bvseo-question">
Why do you still have the original pencils pictured as what you&rsquo;re selling? That is false advertisement.
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<div class="bvseo-author">Asked by: Rysc</div>
<div class="bvseo-answer" data-answerid="7917056">
Hello. Thank you for reaching out to us. We apologize for the inconvenience caused. Please note that we value your feedback and it will be forwarded to the appropriate department for further review. If you have any more feedback, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-04-17</div>
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<div class="bvseo-question-answer" data-questionid="7174970">
<h2 class="bvseo-question">
Why did they change it?! I'm so disappointed in the new version. I would rather pay more for the original than ever buy this new version again. The lead is too hard, the case is ugly and it feels cheap.
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<div class="bvseo-author">Asked by: DCgirl</div>
<div class="bvseo-answer" data-answerid="7855003">
The new ones are cheap dupes of the original!
<div class="bvseo-author">Answered by: Rysc</div>
<div class="bvseo-pubdate">Date published: 2025-04-06</div>
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<div class="bvseo-question-answer" data-questionid="7350834">
<h2 class="bvseo-question">
Why are we no longer able to review this product? There are obviously many of us who are dissatisfied with the intentional changes to this iconic product (lighter yellow color, less durable eraser, lead hardness, etc.), and our opinions should be heard.
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<div class="bvseo-author">Asked by: Andrew</div>
<div class="bvseo-answer" data-answerid="7797841">
Hello. Thank you for reaching out to us. We value our customers' opinions and understand your concerns. The ability to leave reviews may have been affected by system updates or platform policies but we will make sure to inform the appropriate department. We take all customer input seriously and continuously strive to improve our products. Your comments about the color, eraser durability, and lead hardness have been noted, and we will share them with our product development team. If you have any more feedback, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-02-25</div>
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<div class="bvseo-question-answer" data-questionid="7245553">
<h2 class="bvseo-question">
I miss my old Sharpwriter #2 pencils. The newer ones are terrible. Have you fixed the problem or do I need to find something else?
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<div class="bvseo-author">Asked by: Chine</div>
<div class="bvseo-answer" data-answerid="7709058">
The same (probably AI) response over and over is not addressing the issue. Are you fixing these pencils or not? You had a great product. Why mess it up?
<div class="bvseo-author">Answered by: Chine</div>
<div class="bvseo-pubdate">Date published: 2025-02-19</div>
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<div class="bvseo-question-answer" data-questionid="7241464">
<h2 class="bvseo-question">
Why were most of the recent reviews purged after the quality of these pencils went down?
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<div class="bvseo-author">Asked by: NewPentelCustomer</div>
<div class="bvseo-answer" data-answerid="7708942">
I tried writing a review and there is no option to do so!! Why have these been changed? I have used these pencils for DECADES. Now, the color of plastic is bright yellow AND the lead is not as dark. This new cheaper low-quality version does not write as well as the old ones, as the lead is now too light and breaks easily!
<div class="bvseo-author">Answered by: mindi</div>
<div class="bvseo-pubdate">Date published: 2025-02-19</div>
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<div class="bvseo-question-answer" data-questionid="7254039">
<h2 class="bvseo-question">
The &quot;redesign&quot; ruins the product. The lead is scratchy and barely leaves a mark, the eraser seems to wear down faster, and it's UGLY. I compare them side by side and the old one is superior in every way. I BEG you PM, give us our classic Sharpwriter back!
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<div class="bvseo-author">Asked by: Porkchop</div>
<div class="bvseo-answer" data-answerid="7708752">
I agree!! I have used these pencils for DECADES. Now, the color of plastic is bright yellow AND the lead is not as dark. This new cheaper low-quality version does not write as well as the old ones, as the lead is now too light and breaks easily!
<div class="bvseo-author">Answered by: mindi</div>
<div class="bvseo-pubdate">Date published: 2025-02-19</div>
</div>
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<div class="bvseo-question-answer" data-questionid="7139438">
<h2 class="bvseo-question">
How do you refill this pencil with more lead?
</h2>
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<div class="bvseo-author">Asked by: Wynner23</div>
<div class="bvseo-answer" data-answerid="7665306">
Hello! Thank you for your question. Please be advised that Paper Mate SharpWriter Mechanical Pencils are not refillable. For further questions or inquiries, you may also visit our Contact Us web form. On the PaperMate website, select &quot;Contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form. Thank you!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-02-04</div>
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