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<div class="bvseo-question-answer" data-questionid="6800363">
<h2 class="bvseo-question">
How do I replace the led on the pencil?
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<div class="bvseo-author">Asked by: Ay0sufianu</div>
<div class="bvseo-answer" data-answerid="7225482">
Hello. Thank you for reaching out to us. To refill the lead of PaperMate Profile Mech Mechanical Pencil, unscrew the top of the barrel (colored part of the pencil) and insert the new lead. Screw the top portion of the barrel back. Click the pencil a few times to advance the lead. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-10</div>
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<div class="bvseo-question-answer" data-questionid="6683761">
<h2 class="bvseo-question">
The replacement erasers in the pack are too big for the eraser holder on the pencil what do I do?
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<div class="bvseo-author">Asked by: Dany</div>
<div class="bvseo-answer" data-answerid="7183059">
Hi Dany. Thank you for reaching out to us. We sincerely apologize for this inconvenience We would love to help rectify this issue, if you could kindly reach out to us directly. Please reach out to us via our Contact Us form on our website(Support&gt;Contact Us). We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-07</div>
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<div class="bvseo-question-answer" data-questionid="6707609">
<h2 class="bvseo-question">
Has anyone noticed a big difference in the #2 lead in the Papermate mechanical pencils in the last year? I have used them for 20 years and now the #2 is like drawing with a nail.
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<div class="bvseo-author">Asked by: Susan</div>
<div class="bvseo-answer" data-answerid="7183003">
Hi Susan. Thank you for your feedback. We're sorry to hear that you are not satisfied with the quality. We take quality control very seriously, and we would like to check this further. Your comments are invaluable to us, and we will take them into consideration. If you have any more questions/feedback, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-07</div>
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<div class="bvseo-question-answer" data-questionid="6236186">
<h2 class="bvseo-question">
Where can I purchase replacement erasers for this pencil?
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<div class="bvseo-author">Asked by: Beverly</div>
<div class="bvseo-answer" data-answerid="6736973">
Hi, Beverly. The eraser refills of the PaperMate Profile Mech Mechanical Pencil Sets are not available separately and only available inside of the set. Have a nice day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-05-14</div>
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<div class="bvseo-question-answer" data-questionid="6208209">
<h2 class="bvseo-question">
How do I put new lead in.&nbsp;
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<div class="bvseo-author">Asked by: Jonn</div>
<div class="bvseo-answer" data-answerid="6733067">
Hi, Jonn. To refill the lead of PaperMate Profile Mech Mechanical Pencil, unscrew the top of the barrel (colored part of the pencil) and insert the new lead. Screw the top portion of the barrel back. Click the pencil a few times to advance the lead. Have a nice day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-22</div>
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<div class="bvseo-question-answer" data-questionid="5702010">
<h2 class="bvseo-question">
Where can I buy replacement erasers please?
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<div class="bvseo-author">Asked by: Vini</div>
<div class="bvseo-answer" data-answerid="6239252">
Hi, Vini. Eraser refills for Paper Mate Profile Mech Mechanical Pencils are included in a mechanical pencil set, and currently not available for individual purchase.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-07-29</div>
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<div class="bvseo-question-answer" data-questionid="5464938">
<h2 class="bvseo-question">
Hi,&nbsp; How do I change the eraser once it&rsquo;s no longer sticking out?&nbsp;
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<div class="bvseo-author">Asked by: Sheen</div>
<div class="bvseo-answer" data-answerid="6208113">
Hi, Sheen. The eraser of the Paper Mate Profile Mech Mechanical Pencil can be pulled out using a clip or pin if it is already too small.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-05</div>
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