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<div class="bvseo-question-answer" data-questionid="7480739">
<h2 class="bvseo-question">
How to refill the lead?
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<div class="bvseo-author">Asked by: Carole</div>
<div class="bvseo-answer" data-answerid="7917101">
Hello. Thank you for reaching out to us. After pulling the eraser out of the Paper Mate Handwriting Triangular Mechanical Pencil, insert the lead and re-insert the eraser. Click the pencil a few times to advance the lead. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-04-17</div>
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<div class="bvseo-question-answer" data-questionid="7454175">
<h2 class="bvseo-question">
It would be nice if a) the erasers were white, which make erasing mistakes cleaner and easier and b) eraser and lead refills were available for purchase separately. I know neither of those are an option at this time.
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<div class="bvseo-author">Asked by: MManning</div>
<div class="bvseo-answer" data-answerid="7835392">
Hello. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. Your requests are valuable to us and they will be forwarded to the concerned department for consideration. If you have any more feedback, please do not hesitate to reach out. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-03-19</div>
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<div class="bvseo-question-answer" data-questionid="7200529">
<h2 class="bvseo-question">
Since the refill leads and erasers are not available, why not package an eraser for each color and two packs of lead?
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<div class="bvseo-author">Asked by: Casey</div>
<div class="bvseo-answer" data-answerid="7697094">
Hi Casey, Thanks for your comment. We will take your suggestion into consideration. To provide further details about your experience, feel free to reach out to us at 1-800-346-3278. Or via our contact form: https://www.papermate.com/support/contact-us Our team is available to assist you Monday through Friday, 9 am to 5 pm Eastern Time. May your day be filled with positivity! Kind regards, Paper Mate Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-02-10</div>
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<div class="bvseo-question-answer" data-questionid="7280736">
<h2 class="bvseo-question">
Do you make eraser refills for Paper Mate Handwriting Triangular Mechanical Pencils? My 5th graders who are struggling with handwriting really love to use these, but the erasers are spent.
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<div class="bvseo-author">Asked by: Dottie</div>
<div class="bvseo-answer" data-answerid="7667756">
Hello. We're so happy to hear that your students love using the Paper Mate Handwriting Triangular Mechanical Pencils! Unfortunately, we do not offer eraser refills for this model. We appreciate your feedback and will share it with our team for future consideration. If you require further assistance, please reach out to us via Contact Us form at https://www.papermate.com/support/contact-us and we will be happy to help. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Paper Mate Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-02-06</div>
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<div class="bvseo-question-answer" data-questionid="7043363">
<h2 class="bvseo-question">
We love the pencils, but the erasers are terrible. They just smear the lead. I was so happy to find a great, thick pencil for my young learners. But mistakes are made often. Any suggestions for an eraser?
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<div class="bvseo-author">Asked by: Teaching mom</div>
<div class="bvseo-answer" data-answerid="7453453">
Hello. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused, this is not the experience we want for you at all. Your feedback is valuable to us and it will be forwarded to the concerned department for further review. Kindly see this link to our website for eraser options that we offer: https://www.papermate.com/search?isSupportSearch=false&amp;q=eraser&amp;search-button=&amp;lang=default. If you have any more feedback, please do not hesitate to reach out. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-04</div>
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<div class="bvseo-question-answer" data-questionid="6997939">
<h2 class="bvseo-question">
Hi...How long (example 5.25 inches or 6.5 inches ) are these pencils ? Thanks
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<div class="bvseo-author">Asked by: DonR</div>
<div class="bvseo-answer" data-answerid="7438141">
Hello. Thank you for reaching out to us. The &lrm;dimensions are 0.51 x 4.87 x 7.87 inches. If your require further assistance, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-09-19</div>
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<div class="bvseo-question-answer" data-questionid="6960614">
<h2 class="bvseo-question">
where can i get led refills
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<div class="bvseo-author">Asked by: wanda</div>
<div class="bvseo-answer" data-answerid="7417292">
Hello. Thank you for reaching out to us. We are very sorry to inform you that the refill lead is not available separately at the moment. We value your feedback and we will make sure to forward your request to the appropriate department for consideration. If your require further assistance, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-09-13</div>
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<div class="bvseo-question-answer" data-questionid="6995312">
<h2 class="bvseo-question">
Do you sell replacement erasers? If I could find replacements, these might be the best pencils ever.
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<div class="bvseo-author">Asked by: Mondo</div>
<div class="bvseo-answer" data-answerid="7417242">
Hello. Thank you for reaching out to us. We are very sorry to inform you that the refill erasers are not available separately. We value your feedback and we will make sure to forward your request to the appropriate department for consideration. If your require further assistance, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-04</div>
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