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<h2 class="bvseo-question">
how do you load new lead.
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<div class="bvseo-author">Asked by: joan b</div>
<div class="bvseo-answer" data-answerid="7299732">
Hello. Thank you for reaching out to us. The lead of Paper Mate Comfort Mate Ultra Mechanical Pencil can be refilled by simply pulling the eraser out and inserting a new lead. Place the eraser back, then click it a few times to advance the lead. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-06-13</div>
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<div class="bvseo-question-answer" data-questionid="6819355">
<h2 class="bvseo-question">
Are your pencils made of recycled materials?
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<div class="bvseo-author">Asked by: PuppyLuv08</div>
<div class="bvseo-answer" data-answerid="7246386">
Hi! Thank you for your question. Paper Mate offers green products in a few different ways: Recycled - Flexgrip&reg; Ultra pens are made of 42% recycled materials and DryLine&trade; Grip Correction Tapes are made of 60% recycled materials. Upcycled - Paper Mate&reg; has a partnership with Terracycle to change old pens and make them into new products. If you have any additional questions, please contact us using our Contact Us form on our website and we will be happy to assist you. Wishing you a lovely day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-26</div>
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<div class="bvseo-question-answer" data-questionid="5449542">
<h2 class="bvseo-question">
Unfortunately the metal end of my pencil has come off. Can I get the metal point at the end of the pencil separately?&nbsp;
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<div class="bvseo-author">Asked by: Jim400</div>
<div class="bvseo-answer" data-answerid="6774372">
Actually, I took the eraser out and there was a white thing inside that looked like a smaller eraser. I pulled back the black barrel with my thumbnail and let it spring back and out came the &quot;eraser&quot;.. which it ain't. It as plug under the actual eraser!
<div class="bvseo-author">Answered by: Anonymous</div>
<div class="bvseo-pubdate">Date published: 2023-05-21</div>
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<div class="bvseo-question-answer" data-questionid="6233426">
<h2 class="bvseo-question">
Why isn't Papermate offering its customers the option to purchase the mechanical pencil eraser refills? Other brands sell the eraser refills for their brands.
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<div class="bvseo-author">Asked by: Lor44</div>
<div class="bvseo-answer" data-answerid="6737089">
Hi, Lor44. The eraser refills of PaperMate Comfort Mate Ultra Mechanical Pencil Sets are not available separately and only available inside of this set. We will consider this as a suggestion and we will share this to our Management and Quality teams. Have a great day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-07-11</div>
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<div class="bvseo-question-answer" data-questionid="6216453">
<h2 class="bvseo-question">
The pencil tips of both pencils came apart. How can they be changed or put back?
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<div class="bvseo-author">Asked by: Not happy with pencils</div>
<div class="bvseo-answer" data-answerid="6734312">
Hello. We apologize that your PaperMate Comfort Mate Ultra Mechanical Pencil has broken. We'll be more than happy to resolve this issue. Please contact us directly by clicking the headset icon on the upper right part of our website and dial the phone number associated in your country. We are looking forward to hear from you!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-05-21</div>
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<div class="bvseo-question-answer" data-questionid="5818692">
<h2 class="bvseo-question">
Where can I buy replacement rubber inserts for this comfort mate pencil. It&rsquo;s an excellent product. But when used for Sudoku puzzles the rubber wears out very quickly. I live in the UK.&nbsp;
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<div class="bvseo-author">Asked by: Ted600</div>
<div class="bvseo-answer" data-answerid="6354793">
Hi. Thank you for reaching out to Paper Mate, and we're sorry to hear the rubber on your Comfort Mate Ultra Mechanical Pencil wears out so quickly. A member of our team will reach out to you via email for better assistance. Have a great day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-06-10</div>
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<div class="bvseo-question-answer" data-questionid="5783416">
<h2 class="bvseo-question">
You're required to remove the eraser to put in more led. What happens when my eraser is flat and no longer removable?
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<div class="bvseo-author">Asked by: RheGup</div>
<div class="bvseo-answer" data-answerid="6312755">
If the eraser on your Paper Mate Comfort Mate Ultra Mechanical Pencil has shrunk and is difficult to remove, insert a push pin at the side of the eraser and push it up until it comes out.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-16</div>
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<div class="bvseo-question-answer" data-questionid="5706459">
<h2 class="bvseo-question">
How do you add lead?
</h2>
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<div class="bvseo-author">Asked by: bjm 98</div>
<div class="bvseo-answer" data-answerid="6248531">
The lead of Paper Mate ComfortMate Ultra Mechanical Pencil can be refilled by simply pulling the eraser out and inserting a new lead. Place the eraser back, then click it a few times to advance the lead.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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