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<div class="bvseo-question-answer" data-questionid="6763669">
<h2 class="bvseo-question">
Is the lead in these pencils nontoxic and graphite
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<div class="bvseo-author">Asked by: KAMc</div>
<div class="bvseo-answer" data-answerid="7197020">
Hello, Thank you for reaching out to us and sincerely apologize for any inconvenience caused. The lead in these mechanical pencils is actually graphite, not the toxic metallic element lead. Graphite and clay are the typical materials used in pencil cores, and they are considered non-toxic. Moreover, please feel free to contact us directly so we can further assist you with your concern. You can reach us via our official website Paper Mate or through LiveChat during our operating hours, Monday to Friday, from 9 am to 5 pm Eastern Time. Wishing you a wonderful day. Paper Mate Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-15</div>
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<div class="bvseo-question-answer" data-questionid="6764053">
<h2 class="bvseo-question">
Is the lead in these pencils non-toxic? What to do if get poked with pencil and lead enters under skin?
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<div class="bvseo-author">Asked by: Keisha</div>
<div class="bvseo-answer" data-answerid="7197010">
Thank you for reaching out to us and sincerely apologize for any inconvenience caused. The lead in these mechanical pencils is actually graphite, not the toxic metallic element lead. Graphite and clay are the typical materials used in pencil cores, and they are considered non-toxic. If you get poked by the pencil and a fragment of graphite gets lodged under your skin, here is what you should do: 1- Do Not Panic: Remember that graphite is non-toxic, so it does not pose a poisoning risk. 2- Clean the Area: Wash the area with mild soap and warm water to prevent infection. 3- Sterilize: Use rubbing alcohol or hydrogen peroxide on the affected area after washing. 4- Remove Visible Fragments: If there are any large, visible fragments that are easy to access, you might carefully attempt to remove them with sanitized tweezers. Take care not to push the fragment deeper or cause further injury. 5- Seek Medical Attention if Necessary: If the fragment is deeply embedded, or if the wound is bleeding excessively and does not stop, seek medical attention. Do not attempt to remove deeply embedded fragments yourself. 6- Monitor the Wound: Keep an eye on the wound for signs of infection, such as redness, swelling, or pain. If any of these symptoms occur, consult a healthcare professional. Moreover, please feel free to contact us directly so we can further assist you with your concern. You can reach us via our official website Paper Mate or through LiveChat during our operating hours, Monday to Friday, from 9 am to 5 pm Eastern Time. Thank you and please stay safe! Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-15</div>
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<div class="bvseo-question-answer" data-questionid="6688661">
<h2 class="bvseo-question">
can you refill the LEAD?
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<div class="bvseo-author">Asked by: Barb</div>
<div class="bvseo-answer" data-answerid="7182758">
Hello! Thank you for your question. To load refills to your Clearpoint Mechanical Pencils, unscrew the top of the barrel (colored part of the pencil) and insert the new lead. Screw the top portion of the barrel back. Click the pencil a few times to advance the lead. If you require our assistance in the future, don't hesitate to get in touch with us directly. Have a great day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-10</div>
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<div class="bvseo-question-answer" data-questionid="6743247">
<h2 class="bvseo-question">
Does PaperMate sell or know of any eraser refills for this kind of pencil? I don't want to be wasteful and buy a whole new pencil if I can just replace the eraser part. Thank you!
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<div class="bvseo-author">Asked by: Lilly</div>
<div class="bvseo-answer" data-answerid="7181646">
Hi Lilly, We appreciate your interest in our products. Unfortunately, the Jumbo eraser refill is not available individually and is only available together with the new set of pencils. Please rest assured that your feedback will be forwarded to our management team for possible consideration of producing packs of jumbo eraser refills individually in the future. Thank you! Newell Brands Office Products
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-08-27</div>
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<div class="bvseo-question-answer" data-questionid="6471281">
<h2 class="bvseo-question">
How do I add lead to the pencil
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<div class="bvseo-author">Asked by: Stew</div>
<div class="bvseo-answer" data-answerid="6935741">
Hi, Stew. To load refills to your Clearpoint Mechanical Pencils, unscrew the top of the barrel (colored part of the pencil) and insert the new lead. Screw the top portion of the barrel back. Click the pencil a few times to advance the lead. Have a great day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-10</div>
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<div class="bvseo-question-answer" data-questionid="6466316">
<h2 class="bvseo-question">
Why can't you guys make 0.5mm in the orange, yellow, teal, etc.
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<div class="bvseo-author">Asked by: ZVBC</div>
<div class="bvseo-answer" data-answerid="6931230">
Hi, ZVBC. We&rsquo;re always looking to improve our product offering to meet the needs of our customers, so we will pass this onto the team for consideration. Have a nice day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-24</div>
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<div class="bvseo-question-answer" data-questionid="6070910">
<h2 class="bvseo-question">
I can&rsquo;t get the lead to load. I took off the top. Put the new lead in. Put the top back in and I&rsquo;ve been pressing the bottom for 10 minutes and it&rsquo;s not going where it&rsquo;s supposed to. All of them from the pack are doing this. I have the exact lead size.
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<div class="bvseo-author">Asked by: Melissa</div>
<div class="bvseo-answer" data-answerid="6576702">
We are sorry to hear this kind of experience you've had with our Clearpoint Mechanical Pencil as the lead won't come out. In order for you to reload the lead, here's the step. 1. Remove the eraser cap from the top of the pencil. 2. Get a lead of your refill container. 3. Put the lead refills in white funnel at the top of the pencil. (Please ensure that all lead makes it into the white lead funnel). 4. Take the cap and place it back into it's designated position at the top of the pencil. (You should hear a clicking sound once you place the eraser cap into place). 5. Press the &quot;push button&quot; repeatedly located at the middle part of the barrel until the lead comes out. We hope that this step will help you. In any case that there is still no lead coming from your mechanical pencil after making these steps, contact us directly and we have a representative that it more than happy to help.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-11-10</div>
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<div class="bvseo-question-answer" data-questionid="6040181">
<h2 class="bvseo-question">
Hi, I'm a middle school student, and I get lots of homework. Recently I've broken all of the lead in my pencil, and I can't find a way to put the replacement lead back in.
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<div class="bvseo-author">Asked by: LowTop</div>
<div class="bvseo-answer" data-answerid="6553112">
We appreciate you have chosen our product, and inquiring how to refill a lead for your Paper Mate Clearpoint Mechanical Pencils. Rest assured we are here to help. Please follow this steps: To refill the lead of Paper Mate Clearpoint Mechanical Pencil, unscrew the top of the barrel (colored part of the pencil) and insert the new lead. Screw the top portion of the barrel back. Click the pencil a few times to advance the lead.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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