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<div class="bvseo-question-answer" data-questionid="6427209">
<h2 class="bvseo-question">
soft lead?
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<div class="bvseo-author">Asked by: sarah</div>
<div class="bvseo-answer" data-answerid="6896280">
Hi, Sarah. The lead of the Paper Mate Clearpoint Mechanical Pencil is not soft lead. Have a nice day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-27</div>
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<div class="bvseo-question-answer" data-questionid="5864868">
<h2 class="bvseo-question">
Can you guys please make .9mm pencils in cute colors like pink, purple, teal etc. cause the .7&rsquo;s aren&rsquo;t doin it for me unfortunately. &nbsp;I&rsquo;m sure I&rsquo;m not the only woman who writes really hard, and i&rsquo;m sure they would sell like crazy.&nbsp;
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<div class="bvseo-author">Asked by: Shannonrb99</div>
<div class="bvseo-answer" data-answerid="6391694">
Hi. We appreciate you sharing your suggestion to expand the color selection of Paper Mate Mate Clearpoint Mechanical Pencils 0.9 mm, particularly in pink, purple, and teal. Rest assured that your interest will be communicated to our team for future considerations. Have a great day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-19</div>
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<div class="bvseo-question-answer" data-questionid="5530744">
<h2 class="bvseo-question">
How can I keep the eraser from screwing back in until I cannot use it? Very frustrating!
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<div class="bvseo-author">Asked by: Hughman8e</div>
<div class="bvseo-answer" data-answerid="6227097">
Hi. Thank you for informing Paper Mate of your experience, and we're sorry to hear that the eraser on your Clearpoint Mechanical Pencil is loose. Please contact Paper Mate directly to have your concern resolved. Our team would be glad to help you.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-23</div>
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<div class="bvseo-question-answer" data-questionid="5548594">
<h2 class="bvseo-question">
I've used these mechanical pencils for years, but I have a recurring problem in that although there is lead in the lead chamber the lead stops ejecting when I push the eject button. I've taken them apart to try to fix, but I end up throwing them away.
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<div class="bvseo-author">Asked by: Karis</div>
<div class="bvseo-answer" data-answerid="6227081">
Hi, Karis. Thanks for sharing your experience with Paper Mate. We are sorry to hear that your Clearpoint Mechanical Pencils did not work properly. If you encounter issues with any of our products, we encourage you to contact Paper Mate directly to have it resolved. We will make sure our Quality Team gets to hear about this recurring issue. Stay safe.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-06</div>
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<div class="bvseo-question-answer" data-questionid="5682424">
<h2 class="bvseo-question">
How do I refill it?
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<div class="bvseo-author">Asked by: elaine 78</div>
<div class="bvseo-answer" data-answerid="6218889">
Hi, Elaine. To refill the lead of Paper Mate Clearpoint Mechanical Pencil, unscrew the top of the barrel (colored part) and insert the new lead. Screw the top portion of the barrel back. Click the mechanical pencil a few times to advance the lead.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-06-12</div>
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<div class="bvseo-question-answer" data-questionid="5497181">
<h2 class="bvseo-question">
I am having trouble keeping the eraser up. When start to erase it pushes back down.
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<div class="bvseo-author">Asked by: kay1</div>
<div class="bvseo-answer" data-answerid="6207839">
Hi. Thanks for sharing your review with Paper Mate. Sorry to hear the eraser of your Clearpoint Mechanical Pencil would not stay in place while in use. Please contact Paper Mate directly to have your concern addressed. Stay safe!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-06</div>
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