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<div class="bvseo-question-answer" data-questionid="7062630">
<h2 class="bvseo-question">
Where can I buy the color pencil lead refills?
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<div class="bvseo-author">Asked by: Mika</div>
<div class="bvseo-answer" data-answerid="7515104">
Please bring back the refills. I would be happy to buy a set of the six colors instead of individual colors. It is crazy to think that I will buy another set of these colored pencils to replace this set. I would not have bought them if I had known that I couldn't buy color lead refills. Seriously!
<div class="bvseo-author">Answered by: DSmi</div>
<div class="bvseo-pubdate">Date published: 2024-10-19</div>
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<div class="bvseo-question-answer" data-questionid="7057174">
<h2 class="bvseo-question">
PaperMate does not make refills is ludicrous &amp; environmentally irresponsible, contributing to global waste! I love these (now totally useless without lead) pencils; however, this lack of basic common sense &amp; willingness to correct has lost PM a customer
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<div class="bvseo-author">Asked by: JayP</div>
<div class="bvseo-answer" data-answerid="7458926">
Hello. Thank you for reaching out and sharing your feedback. We sincerely apologize for the frustration this has caused. We understand your concern about the lack of refills. At PaperMate, we are always striving to improve our products and processes, and we value customer feedback like yours to help guide those efforts. While we don&rsquo;t currently offer refills for this specific product, we will certainly pass your concerns along to our product team for further review. If you have any more feedback, please do not hesitate to reach out. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-15</div>
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<div class="bvseo-question-answer" data-questionid="6974429">
<h2 class="bvseo-question">
My blue pencil ran out of lead. What do I do? Looks like many other people have the same problem. Can someone get to work on this rather than just referring it to someone else?
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<div class="bvseo-author">Asked by: Retail One</div>
<div class="bvseo-answer" data-answerid="7417273">
Hello. Thank you for reaching out about the issue with your blue pencil lead. We understand how frustrating it can be to run out of lead. Please be assured that we have forwarded your feedback about the lead refills for our Paper Mate Clearpoint Color Lead Mechanical Pencils to the appropriate department for consideration. We appreciate your patience and will work to address this issue as soon as possible. Your feedback is valuable, and we&rsquo;re taking it seriously. If you have any more feedback or require further assistance, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Papermate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-15</div>
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<div class="bvseo-question-answer" data-questionid="7012834">
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I want my color refills!! I see by the comments that this request has been made as far as 2 years ago. Just flat out say you're not going to make them. I hate to buy more because it's just wasteful and adds more to the landfills.
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<div class="bvseo-author">Asked by: TSal</div>
<div class="bvseo-answer" data-answerid="7417114">
Hello. Thank you for reaching out and sharing your concerns. We completely understand your frustration, and we truly appreciate your passion for reducing waste. We are always reviewing customer feedback and product needs, and while we don't have updates on refills at this moment, your input is being taken seriously. Sustainability is important to us as well, and we are committed to finding solutions that reduce waste. We will continue to explore all possibilities, and we&rsquo;ll make sure to keep our customers updated on any new developments. If your require further assistance, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! PaperMate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-19</div>
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<div class="bvseo-question-answer" data-questionid="6921865">
<h2 class="bvseo-question">
I use colored lead when helping students because its engaging and fun. I have had the same set of pencils for 7 years! Please bring back the lead refills! The question: What is the status of getting the refills manufactured again? A 6 pack w/ all colors
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<div class="bvseo-author">Asked by: Tonya</div>
<div class="bvseo-answer" data-answerid="7334210">
Hello. Thank you for reaching out to Papermate&reg;. Please be informed that we have forwarded your request for refills for our Paper Mate Clearpoint Color Lead Mechanical Pencils to the appropriate department for consideration. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Papermate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-19</div>
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<div class="bvseo-question-answer" data-questionid="6804736">
<h2 class="bvseo-question">
Where are the refills.
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<div class="bvseo-author">Asked by: Taffy</div>
<div class="bvseo-answer" data-answerid="7229080">
Hi Taffy. Thank you for reaching out to Papermate&reg;. We are sorry to inform you that refills for our Paper Mate Clearpoint Color Lead Mechanical Pencils are not available separately, they were discontinued. Your request for refills has been forwarded to the appropriate department for consideration. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Papermate&reg; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-19</div>
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<div class="bvseo-question-answer" data-questionid="6315470">
<h2 class="bvseo-question">
Why did you discontinue the refills when teachers and their students love these pencils? Please bring them back!
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<div class="bvseo-author">Asked by: Teacher</div>
<div class="bvseo-answer" data-answerid="6793604">
Hi. Thanks for sharing your suggestion in bringing back the refills of the PaperMate Clearpoint Color Lead Mechanical Pencils. Your suggestion will be shared with our Management and Quality teams. Have a great day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-19</div>
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<div class="bvseo-question-answer" data-questionid="6245109">
<h2 class="bvseo-question">
Refills
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<div class="bvseo-author">Asked by: Carly</div>
<div class="bvseo-answer" data-answerid="6731786">
Hi, Carly. Thank you for your interest with our Paper Mate Clearpoint Color Lead Mechanical Pencils. Please contact us directly by clicking the headset icon on the upper right part of our website and dial the phone number associated in your country. We are looking forward to hear from you!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-19</div>
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