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<div class="bvseo-question-answer" data-questionid="6703818">
<h2 class="bvseo-question">
The pencils I purchased did not come with eraser refills. Do you sell just the erasers anywhere?
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<div class="bvseo-author">Asked by: Beck</div>
<div class="bvseo-answer" data-answerid="7181826">
Hello! Thanks for reaching out to us. We will be more than happy to answer your question! We recommend that you can check the official website PaperMate&copy; to find the best product and more convenient for you. If you have any more questions, please reach out to us via our official PaperMate&copy; &quot;Contact Us&quot; website or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you and please stay safe! Dina PaperMate&copy; Consumer Care
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-07-24</div>
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<div class="bvseo-question-answer" data-questionid="6450538">
<h2 class="bvseo-question">
The tip of the clip for getting into a pocket etc have a quality tip rather than a crimped one that shreds the pocket material. I put some epoxy around the crimp area and smoothed it out. Much better for not messing up clothes/pockets. George G
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<div class="bvseo-author">Asked by: Good Lookin George</div>
<div class="bvseo-answer" data-answerid="6916752">
Hi, Good Lookin George. Please contact us directly by clicking the headset icon on the upper right part of our website and dial the phone number associated in your country. We are looking forward to hear from you!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-16</div>
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<div class="bvseo-question-answer" data-questionid="5727562">
<h2 class="bvseo-question">
The 2 pack comes with extra erasers, but once they are gone, I have not been able to find more replacement erasers that fit. Is there a specific size and will Paper Mate be selling packs with just the replacement erasers?
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<div class="bvseo-author">Asked by: tallulahtea</div>
<div class="bvseo-answer" data-answerid="6264665">
Eraser refills for Paper Mate Advanced Mechanical Pencils are included in a mechanical pencil set, and currently not available for individual purchase. We are unable to provide details if a separate pack will be released, however, rest assured that your concern will be forwarded to our Marketing and Quality Teams. As for the eraser sizing or alternative, we have not tested these mechanical pencils with refills from other products.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-07-24</div>
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<div class="bvseo-question-answer" data-questionid="5632014">
<h2 class="bvseo-question">
My pencil keeps jamming with lead when I put in too much lead how do I fix the jamming?
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<div class="bvseo-author">Asked by: Uploaded.</div>
<div class="bvseo-answer" data-answerid="6228042">
Hi. Thanks for raising your concern with Paper Mate. Sorry to hear your Advanced Mechanical Pencil jams if it is inserted with too many leads. To avoid jamming, try to limit the number of leads you insert to two to three. If you continue to experience trouble, do not hesitate to contact Paper Mate directly. Have a nice day!
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="5633920">
<h2 class="bvseo-question">
I love everything about this pencil except one thing: approximately 1/4&quot; of lead breaks off consistently INSIDE the pencil. This is not caused by too much pressure; it just happens. Any ideas? I have tried two different brands of lead and get the same r
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<div class="bvseo-author">Asked by: Brian</div>
<div class="bvseo-answer" data-answerid="6224791">
Hi, Brian. Thanks for sharing your experience with Paper Mate. Sorry to hear the leads inside your Advanced Mechanical Pencil are breaking. Please contact Paper Mate directly or fill out the &quot;Contact Us&quot; link on our website, so we can have your concern resolved. We look forward to assisting you.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-22</div>
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<div class="bvseo-question-answer" data-questionid="5665288">
<h2 class="bvseo-question">
How do you refill this pencil? There are no instructions.
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<div class="bvseo-author">Asked by: Shawn</div>
<div class="bvseo-answer" data-answerid="6205473">
Hi, Shawn. To refill the lead of Paper Mate Advanced Mechanical Pencil, pull the eraser out and insert the new lead.
<div class="bvseo-author">Answered by: Paper Mate Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-07</div>
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