How to remove oil Based Paste Ink: Hairspray is your best bet on this one! Lay the stain face down on a clean cloth or paper towel. Spray the back of the stain with an alcohol-based hairspray until it is wet and push the stain through the fabric, replacing the cloth or paper towel underneath as it absorbs the ink. Then, launder the garment as usual or take to a dry cleaner. For small marks, saturating with an alcohol-based hairspray and laundering as usual is probably sufficient.
To remove most stains from surfaces, Sanford recommends you try Amodex ink and stain remover, or you can order Amodex by telephone by contacting the Amodex Company @ 203-335-1255.
Yes, please see our pencil refills and pen refills charts.
To apply for donation please go to www.newellrubbermaid.com, select Corporate Responsibility and Investing in Community. You will find Eligibility Test and Application.
To recognize hardness or softness of the lead, drawing pencil will have grade with letter B or H and number. B is a subjective indication of “blackness” and H is a subjective indication of “Hardness”. Drawing pencils are manufactured in “grades” from 9B to 9H, with 9B being the softest and 9H being the hardest. Therefore 9B would produce a very thick black line and the point would wear down extremely fast, while 9H would produce a very thin gray line, and hold a point much longer. HB is a theoretical middle point between 9B and 9H.
We do not intentionally add any animal components to our products.
We currently are not sponsoring any candidates or providing any scholarships.
New ideas must be routed through Newell Rubbermaid's on-line Technology Portal. Please go to our website, located under "Do Business With Us", which is under the "Our Company" tab on the home page.
To refill your PhD Multi Pen just unscrew barrel at grip area (squeeze grip & turn barrel counter clockwise), pull out empty refill or lead tube, replace refill (for pencil, place no more than two 0.5mm leads in lead tube and replace) by pushing it firmly into the empty slot, reattach grip to barrel. To refill PhD MP, remove eraser housing unit and drop no more than 3 pieces of lead in shaft of pencil. Replace eraser housing unit and click pencil 5-10 times to advance lead.
For country of origin, please submit requests to countryoforigin@sanford.com
Unfortunately the Paper Mate Profile pen was discontinued in 2004. The current suggested replacement for this pen would be the Paper Mate Design Pen. Refills for the Paper Mate Profile pen are still available. The refill is categorized as the Paper Mate short metal Lubriglide refill.
To order writing instruments with imprint you can contact Business to Business Department.
There are three ways to contact Customer Service:
Phone: 800.356.9466
Fax: 800.711.5757
Email: b2b.custserv@sanford.com
Paper Mate offers green products in three deferent ways:
Recycled - Paper Mate Write Bros.pens made of 80% recycled materials, Flex Grip Ultra pens are made of 70% recycled materials, Earth Write wooden case pencil made of 100% recycled cedar wood and Dry Line Grip Correction Tape made of 67% recycled materials. For information about green products visit www.papermategreen.com and chose "other green products" Biodegradable - Paper Mate pens and Mechanical Pencils - majority of components are made from corn-based material that will biodegrade in your backyard or home compost in about a year Upcycled - Paper Mate partnership with Terracycle program changes old pens and make them into new products.
Sanford Guarantees complete customer satisfaction and replacement. If your new Paper Mate product does not perform properly, please return for replacement.
In the United States, return to: Sanford, L.P. 2707 Butterfield Road, Oak Brook, Illinois 60523, Attn: Consumer Affairs.